fraud report attemplk

GetHuman-jdmillhi's Dispute a Charge issue with Verizon from March 2021

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Before contacting them, items GetHuman-jdmillhi may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-jdmillhi's own words
I have received notice via review of my credit report that I have a Verizon account that is in collections. I am a victim of identity theft and have never had a Verizon wireless account. I have tried to fill out the fraud form on the web and it continuously FAILS. II have tried MANY Customer service numbers to get help but everyone of them requires an account or wireless number WHICH I HAVE NEVER HAD. I need assistance to talk directly with someone at Verizon to either take the report or help with the online fraud form. I have entered the data requested in the boxes only to have the form insist I fill in the boxes.

GetHuman-jdmillhi did not yet indicate what Verizon should do to make this right.

How GetHuman-jdmillhi fixed the problem

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Dispute a Charge issue
Reported by GetHuman-jdmillhi
Mar 1st, 2021 - 5 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 4220 others
0 customers following this


GetHuman-jdmillhi started working on this issue
Mar 1st 3:56pm

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