Ordered service for internet only for my daughter where she moved last weekend. Order...

GetHuman-nowstrea's Setup Service issue with Verizon from July 2020

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The issue in GetHuman-nowstrea's own words
Ordered service for internet only for my daughter where she moved last weekend. Order *PA***********. . First I was told installation fee would be waived. then I was told the installation could be DIY. When my daughter tried installing, after she recieved the router, it did not work. Apparently an ethernet connection is needed. Verizon never asked about this, checked, or expaoined. I need them to remedy.

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Verizon

Setup Service issue
Reported by GetHuman-nowstrea
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 3679 others
0 customers following this

Timeline

GetHuman-nowstrea started working on this issue
Jul 13th 1:40pm