I went to our local Verizon Store to make a payment. Only one computer to make payments...

GetHuman4873875's customer service issue with Verizon from May 2020

Help with my Verizon issue
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PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman4873875's own words
I went to our local Verizon Store to make a payment. Only one computer to make payments. ** minutes of waiting out side, a man came up and wanted to buy a phone so, right on in he went. This store has some serious problems by the way it is being run. Either Verizon is going broke or, the people working this store are just ignorant. How many people wait ** minutes or more during this Heat Wave without a chair to sit down. I am an expert letter writer so, when I write my complaint to the local Newspapers, maybe Verizon will lose enough Customers to start serving them like they really care about them. Needless to say, I was pissed when I left there. Verizon isn't the only phone company in this area. This store needs a Manager with some Idea about what he should be doing. Serving the Public is Verizon's main means of profits.

GetHuman4873875 did not yet indicate what Verizon should do to make this right.

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Verizon

Customer service issue
Reported by GetHuman4873875
May 26th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 3714 others
0 customers following this

Timeline

GetHuman4873875 started working on this issue
May 26th, 2020 11:21pm
GetHuman4873875 shared this issue with friends on Facebook
May 26th, 2020 11:32pm
GetHuman4873875 indicated the issue is not fixed yet.
May 27th, 2020 11:21pm
GetHuman4873875 shared this issue with friends on Facebook
May 27th, 2020 11:22pm

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