I want to watch killing Eve. It was recommended to me by my sister-in-law in England. I...

GetHuman4854024's Dispute a Charge issue with Verizon from May 2020

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4854024's own words
I want to watch killing Eve. It was recommended to me by my sister-in-law in England. I looked on demand and it was available on the BBC America BBC America is part of my package but yet I am being charged for each episode I watch. I was amazed to see the charges on my account. As I’ve been home, I decided To watch one episode to see if I liked it then I decided to order the season. my husband called me yesterday and told me that we’re being charged per Episode???? This is extremely expensive on Top of all the other services we subscribe to. I’m hoping that you can help me resolve this issue. *I would appreciate speaking personally to a representative as emailing is cumbersome or this chatting method is debilitating. *Please advise,*Linda Rones

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Verizon

Dispute a Charge issue
Reported by GetHuman4854024
May 21st, 2020 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 3683 others
0 customers following this

Timeline

GetHuman4854024 started working on this issue
May 21st, 2020 6:57pm