My wife bought a used verizon samsung galaxy j*. We are trying to switch carriers. New...

GetHuman-cballock's Device Support issue with Verizon from December 2019

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The issue in GetHuman-cballock's own words
My wife bought a used verizon samsung galaxy j*. We are trying to switch carriers. New sim card puts up a message,- *( "Change Carrier**Please call verizon to learn how you can activate this device on another wireless carrier's network.**Enter the code you get from verizon: " ) the sim is activated, and the imei is clean. I need the network unlock code.

GetHuman-cballock did not yet indicate what Verizon should do to make this right.

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Verizon

Device Support issue
Reported by GetHuman-cballock
Dec 21st, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 2744 others
0 customers following this

Timeline

GetHuman-cballock started working on this issue
Dec 21st, 2019 4:01am
GetHuman-cballock indicated the issue is not fixed yet.
Dec 21st, 2019 8:12am
GetHuman-cballock indicated the issue is not fixed yet.
Dec 22nd, 2019 2:14pm
GetHuman-cballock indicated the issue is not fixed yet.
Dec 22nd, 2019 2:14pm
GetHuman-cballock indicated the issue is not fixed yet.
Dec 24th, 2019 5:23am

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