I have a business account with verizon , on may **** i have purchase * phones of which...

GetHuman3782858's Dispute a Charge issue with Verizon from October 2019

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3782858's own words
I have a business account with verizon , on may **** i have purchase * phones of which I kindly asked the verizon rep to set both phones on international packages as these phones will be used over seas. *On july my account charged were over ****$ of which most of the bill was international calls . *I have tried calling verizon and going to the branch were I have purchased the phones but everytime I speak with a supervisor they end up promising to get back to me to resolve this matter and they never do. *There is no office where I can go to to resolve this matter no email address where i can email and have a written conversation . *Right now verizon has disconnected all my devices and the bill is **,***$ *I did not sign up with verizon for a mortgage only a phone line

GetHuman3782858 did not yet indicate what Verizon should do to make this right.

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Verizon

Dispute a Charge issue
Reported by GetHuman3782858
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 8485 others
0 customers following this

Timeline

GetHuman3782858 started working on this issue
Oct 17th, 2019 4:15pm

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