My ** year old dad needs help with his landline of ** years. He cannot reach his voice...

GetHuman-dblanch's Service Outage issue with Verizon from October 2019

Help with my Verizon issue
First: share to improve GetHuman-dblanch's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dblanch may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-dblanch's own words
My ** year old dad needs help with his landline of ** years. He cannot reach his voicemail (gets "invalid response) even though "nothing has changed".**His name is Richard Blanchard and number is ***.***.**** and voicemail pass code is *****.**I am his son, David (***.***.**** (*****@***.com).**Here is his verbatim complaint:**"For ** years I have auto dialed a *** number then been asked to input my code (*****) after which a voice says "invalid entry"! I am stopped at this point and unable to proceed. That is why I am dead in the water."**"Every time I pick up the telephone to call out, I get the Beep-beep-beep that signals a voicemail waiting to be accessed. They may be many piled up by now."**Me: Can you help with this?

GetHuman-dblanch did not yet indicate what Verizon should do to make this right.

How GetHuman-dblanch fixed the problem

We are waiting for GetHuman-dblanch to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Verizon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Verizon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Verizon

Service Outage issue
Reported by GetHuman-dblanch
Oct 7th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 8287 others
0 customers following this

Timeline

GetHuman-dblanch started working on this issue
Oct 7th, 2019 6:49am
GetHuman-dblanch indicated the issue is not fixed yet.
Oct 7th, 2019 12:49pm