My ** year old dad needs help with his landline of ** years. He cannot reach his voice...

GetHuman-dblanch's Service Outage issue with Verizon from October 2019

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The issue in GetHuman-dblanch's own words
My ** year old dad needs help with his landline of ** years. He cannot reach his voicemail (gets "invalid response) even though "nothing has changed".**His name is Richard Blanchard and number is ***.***.**** and voicemail pass code is *****.**I am his son, David (***.***.**** (*****@***.com).**Here is his verbatim complaint:**"For ** years I have auto dialed a *** number then been asked to input my code (*****) after which a voice says "invalid entry"! I am stopped at this point and unable to proceed. That is why I am dead in the water."**"Every time I pick up the telephone to call out, I get the Beep-beep-beep that signals a voicemail waiting to be accessed. They may be many piled up by now."**Me: Can you help with this?

GetHuman-dblanch did not yet indicate what Verizon should do to make this right.

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Service Outage issue
Reported by GetHuman-dblanch
Oct 7th, 2019 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 8287 others
0 customers following this


GetHuman-dblanch started working on this issue
Oct 7th, 2019 6:49am
GetHuman-dblanch indicated the issue is not fixed yet.
Oct 7th, 2019 12:49pm

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