I have had Verizon forever. I have an iPhone * which I purchased from you. Not long ago...

GetHuman2742160's customer service issue with Verizon from April 2019

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The issue in GetHuman2742160's own words
I have had Verizon forever. I have an iPhone * which I purchased from you. Not long ago, I had to stop making calls because no one could hear me. Went to Verizon store in Weymouth MA. The worker said they were not there for repairs, so I was so angry, I cancelled my service. I joined Sprint and I just talked to an agent. I cancelled with them. I tried returning the phone with receipt, but salesman said I could not. I will be going to the store later today or early tomorrow. How can I get my Verizon phone fixed or replaced and restore my service?
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Verizon

Customer service issue
Reported by GetHuman2742160
Apr 14th, 2019 - 4 mons ago
I have an issue with Verizon too
Not resolved
Seen by 6 customers so far
Similar issue to 5420 others
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Timeline
GetHuman2742160 started working on this issue
Apr 14th 6:31pm