Frantic to get access back to my iPhone apps suddenly no longer on display. Out of nowh...
GetHuman2218347's customer service issue with Verizon from February 2019
Help with my Verizon issue
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The issue in GetHuman2218347's own words
Frantic to get access back to my iPhone apps suddenly no longer on display. Out of nowhere all I now get are * apps labeled as “Siri’s suggestions”. I never use Siri. But I now can’t reach my medical team through Follow My Health, no phone app showing, no FB, and **-** more I can’t recall. Can’t even get to settings. I’ve shut the phone down and back up several times. I need to read and respond to Dr msg on FMH. Bill is auto paid. But I don’t even know if this is a Verizon issue. I’m a disabled senior - includes a few strokes in last * years so I probably could have figured this out before, but I’m lost with this, and now not remembering any passwords (like for Apple and others) if I flounder into a program I want to use. I can also still receive texts ***-***-**** Help? It’s important test results, decisions about going to the hospital or outpatient, MRI dates open.
GetHuman2218347 did not yet indicate what Verizon should do to make this right.
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