I need help I can't get hold of any human I need to pay my bill my phone screen is crac...

GetHuman-monjoc's customer service issue with Verizon from January 2019

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If you are having a service issue you should restart your device then turn it back on. If that does not help you should try call Verizon using another phone or device to report the issue.
The issue in GetHuman-monjoc's own words
I need help I can't get hold of any human I need to pay my bill my phone screen is cracked I cannot answer any questions by prompts I cannot enter any numbers I can not enter any letters I cannot enter any codes I cannot enter anything I need to speak to a customer service representative to pay my bill my phone number **********. I am getting very frustrated I can not progress any further my phone needs to be paid I need to speak to someone there is not a number or any other way to get ahold of anyone without having to enter any thing on or through my phone screen.
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Verizon

Customer service issue
Reported by GetHuman-monjoc
Jan 15th, 2019 - a mon ago
I have an issue with Verizon too
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Seen by 3 customers so far
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Timeline
GetHuman-monjoc started working on this issue
Jan 15th 8:55pm