I need help I can't get hold of any human I need to pay my bill my phone screen is crac...

GetHuman-monjoc's customer service issue with Verizon from January 2019

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The issue in GetHuman-monjoc's own words
I need help I can't get hold of any human I need to pay my bill my phone screen is cracked I cannot answer any questions by prompts I cannot enter any numbers I can not enter any letters I cannot enter any codes I cannot enter anything I need to speak to a customer service representative to pay my bill my phone number **********. I am getting very frustrated I can not progress any further my phone needs to be paid I need to speak to someone there is not a number or any other way to get ahold of anyone without having to enter any thing on or through my phone screen.
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Customer service issue
Reported by GetHuman-monjoc
Jan 15th, 2019 - a mon ago
I have an issue with Verizon too
Not resolved
Seen by 3 customers so far
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GetHuman-monjoc started working on this issue
Jan 15th 8:55pm