I'm signed-up, for a recurring "opt-out" TV-package, that I didn't order -- please canc...

GetHuman1615844's customer service issue with Verizon from January 2019

Help with my Verizon issue
Tip from another customer
Before you change your service provider you will need to find another company to transfer to. Take your time and shop around but be sure to wait until you are at the end of a billing cycle to cancel.
The issue in GetHuman1615844's own words
reach Verizon, to cancel the TV-service, that I can't get, anyway . ... I'm signed-up, for a recurring "opt-out" TV-package, that I didn't order -- please cancel .
Verizon shouldn't be adding recurring-charge-services, with free-trial-service, that has to be "opted-out-of" .
Don't charge my credit-card, for services, that I didn't order .*Apparently, this is on the statements, of all landline-customers .
I've been a customer, for thirty-years .
I have an issue with Verizon too
How GetHuman1615844 fixed the problem
I was told, that since this additional service was not available, in my area, that I wouldn't be charged .
Please help with my Verizon issue
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Verizon

According to my recent landline-phone-bill .
Customer service issue
Reported by GetHuman1615844
Jan 9th, 2019 - a mon ago
I have an issue with Verizon too
Fixed
GetHuman1615844 shared how to fix
Seen by 9 customers so far
Similar issue to 4153 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman1615844 started working on this issue
Jan 9th 12:27pm
GetHuman1615844 shared this issue with followers on Twitter
Jan 9th 12:38pm
GetHuman1615844 confirmed the issue is fixed. Hooray!
Jan 9th 12:50pm