Just spoke with two agents about residential account *********. The first person put u...

GetHuman139080's customer service issue with Verizon from December 2018

3307 similar
0 following
Help with my Verizon issue
Next: our robot will wait on hold for GetHuman139080 to get a Verizon rep on the line!
Always use the GetHuman Phone tocall Verizon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman139080's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (2 mons ago)
First: share to improve GetHuman139080's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman139080 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Tip from another customer
If you are having a service issue you should restart your device then turn it back on. If that does not help you should try call Verizon using another phone or device to report the issue.
The issue in GetHuman139080's own words
Just spoke with two agents about residential account *********. The first person put us on hold - ** minutes. That person was going to be right back (I assumed they were going to set up a service call for us). The second person gets on the line and doesn't have a clue as to why the call was transfered to us and we did not know either. Still completely unsatisfied to the point that this is bad customer service and I can go somewhere else for my residential services.
GetHuman139080 did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
How GetHuman139080 fixed the problem
We are waiting for GetHuman139080 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon's attention and get better help faster. Tap below to get started.
Having Verizon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon email you?
This email address isn't valid
Follow this issue
See how GetHuman139080 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman139080
Dec 5th, 2018 - 2 mons ago
I have an issue with Verizon too
Not resolved
Seen by 5 customers so far
Similar issue to 3307 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman139080 started working on this issue
Dec 5th, 2018 12:28am