Received a text saying my phone was unregistered called and talked to several Verizon p...

GetHuman-orgrits's customer service issue with Verizon from December 2018

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The issue in GetHuman-orgrits's own words
Received a text saying my phone was unregistered called and talked to several Verizon people. Bottom line: someone called trying to get info about the phone several times even called once acting like they were a mortagage co getting credit info. My phone number was released to them and showed up at metro pc. My credit card was stolen. When it was cancelled and they issued me another to be shipped, they called the credit card co and tried to get the address changed again to get the new cards sent there. Found out the got my email accts and changed the passwords and when the company changed them for me, the criminals would change them back because that’s where you get new password verifications. After dealing with this for * days credit card I called and said they now had my birthdate and social security number. Verizon required a police report to peruse this phone disconnect problem. It’s a nightmare. I feel someone at Verizon let my info out and let them have my phone number. Which has caused even more problems.
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Verizon

Customer service issue
Reported by GetHuman-orgrits
Dec 4th, 2018 - 2 mons ago
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GetHuman-orgrits started working on this issue
Dec 4th, 2018 1:14pm