My most recent bill is incorrect. I never received a promised $* per month discount th...

GetHuman1642170's customer service issue with Verizon from November 2018

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The issue in GetHuman1642170's own words
My most recent bill is incorrect. I never received a promised $* per month discount that is supposed to be applied once I enrolled in autopay from my bank account. I already had to deal with this last month, and it was corrected, and I was promised this discount would be applied on future bills. But the discount was not there for my next bill. I have the chat sessions confirming this. I also have my original order that shows what the bill should be BEFORE the discount was applied.
GetHuman1642170 did not yet indicate what Verizon should do to make this right.
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Verizon

Customer service issue
Reported by GetHuman1642170
Nov 28th, 2018 - 9 mons ago
I have an issue with Verizon too
Not resolved
Seen by 1 customer so far
Similar issue to 3094 others
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Timeline
GetHuman1642170 started working on this issue
Nov 28th, 2018 1:04am