I found a deal online for a projector attachment for the moto z. I placed the order on...

GetHuman1641927's customer service issue with Verizon from November 2018

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The issue in GetHuman1641927's own words
I found a deal online for a projector attachment for the moto z. I placed the order on ***** as a Christmas gift. I received an email today saying I needed to verify the order. Order number *******. I ordered as a guest because I do not have an account, nor do I intend to sign up for one.**I called the number provided and was asked to confirm the order information. The representative then started asking for more personal information such as the last * of my social security number. When I asked why, I was told that I was signing up for a new account. I do not intend to sign up for a new account. I was told this was a stipulation for the price advertised, which was not displayed anywhere on the website or product page, or at any point through the order process. I asked to speak to a supervisor, and was directed to the regular customer service line. **A woman named Janice answered the call. I explained my situation to Janice. She took my order number, placed me on hold for* hours before I was disconnected.**All I want to do is verify my order and receive my product.
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Customer service issue
Reported by GetHuman1641927
Nov 28th, 2018 - 9 mons ago
I have an issue with Verizon too
Not resolved
Seen by 5 customers so far
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