On October ** after a long chat I cancelled my center ice package see VA*********** yet...

GetHuman-arbey's customer service issue with Verizon from November 2018

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The issue in GetHuman-arbey's own words
On October ** after a long chat I cancelled my center ice package see VA*********** yet I was not credited in my last statement and this statement I was again billed for my next center ice installment as well well as a past ddue amount. I was on the chat for ** minutes to resolve this issue and the fact I am still getting billedi s very disconcerting. Please rectify immediately. **Mark Arbesfeld*Account ***-***-***-****-**
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Verizon

Customer service issue
Reported by GetHuman-arbey
Nov 25th, 2018 - 10 mons ago
I have an issue with Verizon too
Not resolved
Seen by 2 customers so far
Similar issue to 2967 others
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GetHuman-arbey started working on this issue
Nov 25th, 2018 4:42pm