I have spoken at length * hours today with two different customer service representativ...

GetHuman-tseansmi's customer service issue with Verizon from December 2018

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The issue in GetHuman-tseansmi's own words
I have spoken at length * hours today with two different customer service representative BA chat to try to fix my international calling plan that is not working properly. the second agent failed to respond after a huge amount of time so I ended the chat. I need assistance desperately. I have travelled more than ** hours today and am now in London England but I'm from the United States and signed up for the international global plan with Verizon so that I could call welling in country. Unable to make any local calls within the United kingdom. Calls to or from the United States have only just begun to work. However I am not convinced that my phone will continue to work here. I do not wish to incur exorbitant roaming fees. Can somebody please contact me and try to resolve this situation immediately. I am desperate for a solution now period iron exhausted and prefer not to go to sleep before this is fixed and resolved. ***-***-****. At this point can a supervisor or manager give me a phone call and get this taken care of now?!? Please!!!!!!!!!!!?
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Verizon

Customer service issue
Reported by GetHuman-tseansmi
Dec 5th, 2018 - a mon ago
I have an issue with Verizon too
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Seen by 3 customers so far
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GetHuman-tseansmi started working on this issue
Dec 5th, 2018 5:56pm