I have spoken at length * hours today with two different customer service representativ...
GetHuman-tseansmi's customer service issue with Verizon from December 2018
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If you are having a service issue you should restart your device then turn it back on. If that does not help you should try call Verizon using another phone or device to report the issue.
The issue in GetHuman-tseansmi's own words
I have spoken at length * hours today with two different customer service representative BA chat to try to fix my international calling plan that is not working properly. the second agent failed to respond after a huge amount of time so I ended the chat. I need assistance desperately. I have travelled more than ** hours today and am now in London England but I'm from the United States and signed up for the international global plan with Verizon so that I could call welling in country. Unable to make any local calls within the United kingdom. Calls to or from the United States have only just begun to work. However I am not convinced that my phone will continue to work here. I do not wish to incur exorbitant roaming fees. Can somebody please contact me and try to resolve this situation immediately. I am desperate for a solution now period iron exhausted and prefer not to go to sleep before this is fixed and resolved. ***-***-****. At this point can a supervisor or manager give me a phone call and get this taken care of now?!? Please!!!!!!!!!!!?
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