The set top box is not working properly. I made an appointment for Nov * between * and...

GetHuman1476832's customer service issue with Verizon from November 2018

Help with my Verizon issue
The issue in GetHuman1476832's own words
The set top box is not working properly. I made an appointment for Nov * between * and *PM.*I need to cancel that appointment due to an emergency.*Pl reschedule an appointment for Nov * instead and let me know
GetHuman1476832 did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
How GetHuman1476832 fixed the problem
rescheduled service appointment quickly. calling Verizon directly would mean waitin on hold for several hours. I did this yesterday. Not today. Gethuman got me connected in * min and solved my problem*Thanks
Please help with my Verizon issue
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Verizon

Customer service issue
Reported by GetHuman1476832
Nov 3rd, 2018 - a mon ago
I have an issue with Verizon too
Fixed
GetHuman1476832 shared how to fix
Seen by 2 customers so far
Similar issue to 2449 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman1476832 started working on this issue
Nov 3rd 12:10pm
GetHuman1476832 confirmed the issue is fixed. Hooray!
Nov 3rd 12:51pm