Can not pay my bill by phone or by internet. I am told by every number I call that I a...

GetHuman1184795's customer service issue with Verizon from September 2018

2 views
 | 
1784 similar
 | 
0 following
Help with my Verizon issue
First: share to improve GetHuman1184795's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1184795 to get a Verizon rep on the line!
Always use the GetHuman Phone tocall Verizon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1184795 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman1184795's own words
Can not pay my bill by phone or by internet. I am told by every number I call that I am not a Verizon customer. Funny I receive and pay a Verizon bill EVERY month!!! I have complained multiple times and will no longer jump thru hoops just to pay a bill from a comany that does not value me as a customer. I WANT TO TALK TO A HUMAN BEING ABOUT MY FINAl BILL!!!!!!!!! I do not have Internet service. I need you to call me . Thank you ************ Again, DO NOT EMAIL ME!
GetHuman1184795 did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
How GetHuman1184795 fixed the problem
We are waiting for GetHuman1184795 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon's attention and get better help faster. Tap below to get started.
Having Verizon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon email you?
This email address isn't valid
Follow this issue
See how GetHuman1184795 fixes it.
This email address isn't valid

Verizon

Customer service issue
Reported by GetHuman1184795
Sep 22nd, 2018 - 2 mons ago
I have an issue with Verizon too
Not resolved
Seen by 2 customers so far
Similar issue to 1784 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1184795 started working on this issue
Sep 22nd 8:15pm