Lied too by russell communications

GetHuman-schultzn's customer service issue with Verizon from September 2018

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The issue in GetHuman-schultzn's own words
Told them I needed * phones unlimited, and wireless internet with a minimum of ** mgbts. ... I have been lied too by a russell comunications and have talked to their district manager but still not resolved. I told them I had a $*** budget a month and i needed * phones, wireless internet with a low of ** mbps and I was told no problem and I've had Bill's of $*** plus. I'm on disabity and cant afford what they have done. I about ready to go to attorney.*
Told them I had a $****budget, they n.v ever took that into consideration.
I just want * phones and bring everything else back with no early disconnect fee and my over payments over the last * months.
* years
Talked to district manager several times
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Verizon

Verizon phone, jetpack, and hum
Customer service issue
Reported by GetHuman-schultzn
Sep 16th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1653 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman-schultzn started working on this issue
Sep 16th, 2018 2:45pm