I need an address to send an important letter to Verizon Fios.*I don’t need to talk any...

GetHuman1117896's customer service issue with Verizon from September 2018

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The issue in GetHuman1117896's own words
Prove to them I did move and give them a copy of my rental lease form so Verizon can check that they do not provide service to this address. Then I want a final bill and my account closed. All equipment has been returned. ... I need an address to send an important letter to Verizon Fios.*I don’t need to talk anymore. I’ve talked to * reps already. The problem should be solved once they get the requested info they want in their hands. What is the problem with giving us an address?
This apartment is a temporary move. I had to selll my home and going into a senior home shortly. This home will have Comcast and Verizon. I will get Fios when I get in there. So please straighten this out and give me an address.
Giving me an address. I have all the info they need. All the reps said to send that paper and it will be taken care of. You probably owe me.
Been a customer since they first came into my neighborhood. Paid all my bills. Please stop giving everyone such a hard time**.
There is nothing else to try. We been fooling with this since June.*I swear I’ll never take you again in my lifetime if you don’t stop dicking around with me. Now give me an address. This is so stupid.
I have an issue with Verizon too
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Verizon

Verizon fios
Customer service issue
Reported by GetHuman1117896
Sep 9th, 2018 - a yr ago
I have an issue with Verizon too
Fixed
Seen by 16 customers so far
Similar issue to 1437 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman1117896 started working on this issue
Sep 9th, 2018 11:36pm
GetHuman1117896 indicated the issue is not fixed yet.
Sep 9th, 2018 11:46pm
GetHuman1117896 indicated the issue is not fixed yet.
Sep 10th, 2018 3:34am
GetHuman1117896 indicated the issue is not fixed yet.
Sep 13th, 2018 12:37am
GetHuman1117896 indicated the issue is not fixed yet.
Sep 13th, 2018 12:53am
GetHuman1117896 indicated the issue is not fixed yet.
Sep 13th, 2018 12:56am
GetHuman1117896 indicated the issue is not fixed yet.
Sep 13th, 2018 12:56am