Landline number ported over to AT&T was unauthorized. I placed an order with Verizon t...

GetHuman-withs's customer service issue with Verizon from September 2018

3 views
 | 
1377 similar
 | 
0 following
Help with my Verizon issue
First: share to improve GetHuman-withs's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-withs to get a Verizon rep on the line!
Always use the GetHuman Phone tocall Verizon. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
Companies like Verizon often have Early Termination Fees if you are in a contract. A contract length of one to two years will change the amount of the ETF. If you are out of contract we suggest you cancel your services with Verizon at the end of the billing cycle to save money.
The issue in GetHuman-withs's own words
Landline number ported over to AT&T was unauthorized. I placed an order with Verizon to restore my service with the same number that was transferred without my permission. When I talked to a customer service rep-they said that I didn't have the right order number which had been provided to me when I passed the reverification process. My service has been disconnected since *-**-**. How can I resolve this issue before finally cancelling my contract with Verizon that I've had since *-**-****?
GetHuman-withs did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
How GetHuman-withs fixed the problem
We are waiting for GetHuman-withs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon's attention and get better help faster. Tap below to get started.
Having Verizon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-withs fixes it.
This email address isn't valid

Verizon

Customer service issue
Reported by GetHuman-withs
Sep 7th, 2018 - a yr ago
I have an issue with Verizon too
Not resolved
Seen by 3 customers so far
Similar issue to 1377 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-withs started working on this issue
Sep 7th, 2018 9:43pm