On Thursday morning, our home phone rang one time and then stopped. It has not been act...

GetHuman-esbhughe's customer service issue with Verizon from August 2018

Help with my Verizon issue
The issue in GetHuman-esbhughe's own words
On Thursday morning, our home phone rang one time and then stopped. It has not been active since then. All of the portable phones report that the line is in use. But the line is not in use and we cannot make or receive calls at home. We have a land line phone that is connected to the wall ( not portable phone) and that is not working either so we are assuming that it is a line problem. Help! We need our phone.
GetHuman-esbhughe did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
How GetHuman-esbhughe fixed the problem
There is a problem with the outside box. The technician is coming on Wednesday to replace it.
Please help with my Verizon issue
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Verizon

Customer service issue
Reported by GetHuman-esbhughe
Aug 11th, 2018 - 7 mons ago
I have an issue with Verizon too
Fixed
GetHuman-esbhughe shared how to fix
Seen by 5 customers so far
Similar issue to 855 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-esbhughe started working on this issue
Aug 11th, 2018 6:35pm
GetHuman-esbhughe confirmed the issue is fixed. Hooray!
Aug 14th, 2018 1:50am