I was originally paying around ** dollars for my plan. I broke my phone (but had the pr...
GetHuman978829's customer service issue with Verizon from August 2018
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The issue in GetHuman978829's own words
I was originally paying around ** dollars for my plan. I broke my phone (but had the protection plan), while I was working. I went in to my local Verizon store to figure out how to fix it. They told me to send it in, and gave me a phone to use. However, they did not inform me that my plan would triple. I am very disappointed with the service I have received. The worker added a line, and I am still paying on two phones now. I want to cancel the second line, and get this resolved.
GetHuman978829 did not yet indicate what Verizon should do to make this right.
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