I want to up more data and pay my pre pay bill

GetHuman820022's customer service issue with Verizon from June 2018

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Help with my Verizon issue
Before contacting them, items GetHuman820022 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
GetHuman820022's next move: have a Verizon rep call.
Always use the GetHuman Phone tocall Verizon. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman820022's own words:
The problem I ran into: I want to up more data and pay my pre pay bill
I trust that Verizon will make this right and come up with a resolution that is fair.
Help with my Verizon issue
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Verizon

Customer service issue
Reported by GetHuman820022
Jun 25th, 2018 - 2 mons ago
I have an issue with Verizon too
Not resolved
Seen by 2 customers so far
Similar issue to 433 others
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Timeline
GetHuman820022 started working on this issue
Jun 25th 9:21pm