My service has not been restored and the problem not fixed. I can make no contact with customer service.

GetHuman778790's customer service issue with Verizon from June 2018

Help with my Verizon issue
The issue in GetHuman778790's own words
Receive and make calls. No dial tone. ... There is no dial tone on my wired or my cordless phones.
There is effectively no customer service. Not online or by phone.
Call us. Trouble shoot and fix it. Don’t send me a text asking how I resolved it after cancelling my request.
I may not be a customer for long. This is unacceptable. For what we pay I expect to have access to customer service. Not having my request canceled at your end then told it is resolved.
I’ve called. I’ve asked you to call. I’ve gone on line and followed instruction. I’ve tried to contact customer support online. No options have connected me to anyone
I have an issue with Verizon too
How GetHuman778790 fixed the problem
You have not helped me at all. Nothing is fixed.
Please help with my Verizon issue
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Customer service issue
Reported by GetHuman778790
Jun 13th, 2018 - 9 mons ago
I have an issue with Verizon too
Seen by 10 customers so far
Similar issue to 339 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
GetHuman778790 started working on this issue
Jun 13th, 2018 12:09am
GetHuman778790 confirmed the issue is fixed. Hooray!
Jun 13th, 2018 1:40am
GetHuman778790 shared this issue with others over email
Jun 13th, 2018 2:27am