Need to unlock the network on phone please

GetHuman-okelly's customer service issue with Verizon from June 2018

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The issue and preferred resolution, in GetHuman-okelly's own words:
The problem I ran into: Need to unlock the network on phone please
I trust that Verizon will make this right and come up with a resolution that is fair.
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Verizon

Customer service issue
Reported by GetHuman-okelly
Jun 8th, 2018 - 2 mons ago
I have an issue with Verizon too
Not resolved
Seen by 4 customers so far
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-okelly started working on this issue
Jun 8th 10:53am