During storm on Sunday evening, power was lost for approximately * minutes. Our landlin...

GetHuman755905's customer service issue with Verizon from June 2018

Help with my Verizon issue
Tip from another customer
If you are having a service issue you should restart your device then turn it back on. If that does not help you should try call Verizon using another phone or device to report the issue.
The issue in GetHuman755905's own words
During storm on Sunday evening, power was lost for approximately * minutes. Our landline was disconnected at that time. The electric still works, so the phone is keeping accurate date and time* however, there is no dial tone. My next door neighbor, who also has Verizon land line service, is indicating that her phone works. Phone number for account is ***-***-****.
GetHuman755905 did not yet indicate what Verizon should do to make this right.
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Verizon

Customer service issue
Reported by GetHuman755905
Jun 6th, 2018 - 5 mons ago
I have an issue with Verizon too
Fixed
Seen by 5 customers so far
Similar issue to 340 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman755905 started working on this issue
Jun 6th 1:53pm
GetHuman755905 indicated the issue is not fixed yet.
Jun 8th 3:33am