Get a new landline and Wi-Fi

GetHuman425144's customer service issue with Verizon from June 2018

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Help with my Verizon issue
Before contacting them, items GetHuman425144 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
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Waiting to see what went wrong with our suggestion for how to get Verizon help.
The issue and preferred resolution, in GetHuman425144's own words:
The problem I ran into: Get a new landline and Wi-Fi
I trust that Verizon will make this right and come up with a resolution that is fair.
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Verizon

Customer service issue
Reported by GetHuman425144
Jun 5th, 2018 - 16d ago
I have an issue with Verizon too
Not resolved
Seen by 1 customer so far
Similar issue to 495 others
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Timeline
GetHuman425144 started working on this issue
Jun 5th 8:26pm