Horrible service installed today as a existing customer. Doesn't work and made my movin...
GetHuman750357's customer service issue with Verizon from June 2018
Help with my Verizon issue
First: share to improve GetHuman750357's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman750357's next move: talk to a Verizon rep without waiting on hold.
Always use the GetHuman Phone tocall Verizon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman750357 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman750357's own words
Horrible service installed today as a existing customer. Doesn't work and made my moving horrible. My DVR service does not work at all and I have lost all of the things that I had taped on my DVR even though I brought the DVR and set-top box with me. Now when I called him was on hold for nearly an hour I am told that my DVR service was not included in the move. WTF
GetHuman750357 did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
How GetHuman750357 fixed the problem
We are waiting for GetHuman750357 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.