Horrible service installed today as a existing customer. Doesn't work and made my movin...

GetHuman750357's customer service issue with Verizon from June 2018

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The issue in GetHuman750357's own words
Horrible service installed today as a existing customer. Doesn't work and made my moving horrible. My DVR service does not work at all and I have lost all of the things that I had taped on my DVR even though I brought the DVR and set-top box with me. Now when I called him was on hold for nearly an hour I am told that my DVR service was not included in the move. WTF
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Verizon

Customer service issue
Reported by GetHuman750357
Jun 4th, 2018 - 5 mons ago
I have an issue with Verizon too
Not resolved
Seen by 1 customer so far
Similar issue to 501 others
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Timeline
GetHuman750357 started working on this issue
Jun 4th 11:25pm