Hot spot on my computer says limted access

GetHuman630229's customer service issue with Verizon from April 2018

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Help with my Verizon issue
Before contacting them, items GetHuman630229 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
GetHuman630229's next move: have a Verizon rep call.
Always use the GetHuman Phone tocall Verizon. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman630229's own words:
The problem I ran into: Hot spot on my computer says limted access
I trust that Verizon will make this right and come up with a resolution that is fair.
Help with my Verizon issue
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Jet pack hot spot running out of allowance in less than two days.... not possibleMy Verizon account was locked (***-***-****) that's my Verizon number they I should con...
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Verizon

Customer service issue
Reported by GetHuman630229
Apr 26th, 2018 - 3 mons ago
I have an issue with Verizon too
Not resolved
Seen by 5 customers so far
Similar issue to 651 others
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Timeline
GetHuman630229 started working on this issue
Apr 26th 5:15am