Getting my refund - Contact telesales - I received the wrong amount of money

GetHuman617511's customer service issue with Verizon from April 2018

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Help with my Verizon issue
Before contacting them, items GetHuman617511 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Verizon help.
The issue and preferred resolution, in GetHuman617511's own words:
Contact telesales ... Getting my refund
I received the wrong amount of money
To get in contact with telesales
Help with my Verizon issue
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Verizon

Prepaid
Customer service issue
Reported by GetHuman617511
Apr 21st, 2018 - 3 mons ago
I have an issue with Verizon too
Not resolved
Seen by 2 customers so far
Similar issue to 646 others
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Timeline
GetHuman617511 started working on this issue
Apr 21st 9:23pm