GetHuman Is Helping Get This Fixed
We're guiding and following up with this Verizon customer.

why did I receive a new router?


Customer service issue
Reported by GetHuman407274
Feb 2nd, 2018 - 23d ago
GetHuman407274's next move: have a Verizon rep call you.
Use the GetHuman Phone to talk to a Verizon rep faster. We do the phone maze, wait on hold and then call you when a rep can talk. It's free and 25% faster on average!
Always use the GetHuman Phone tocall Verizon.
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
GetHuman407274 started working on this issue
Feb 2nd 9:34pm
GetHuman407274 reviewed the items needed
Feb 2nd 9:34pm