Am continuing to have billing issues. Am being billed * months now for discontinued li...

GetHuman5871036's customer service issue with Verizon Wireless from March 2021

Help with my Verizon Wireless issue
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The issue in GetHuman5871036's own words
Am continuing to have billing issues. Am being billed * months now for discontinued line, ****-***-****!!!!*Cannot get clarification on what is charged to****-***-****, last month was$**.**. This month*$***.**!!!!!! What changed??? Was told last month when I addressed all issues with live *rep, my bill would be$***.** from then forward. It is $***.** instead!!! Why??? I have been Verizon customer when it was Alltel, probably ** years , NEVER had such issues and questionable quality customer service!! Would appreciate speaking with a live human person.*Thank you, Jayne Ward, ***-***-****

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Verizon Wireless

Customer service issue
Reported by GetHuman5871036
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 7554 others
0 customers following this

Timeline

GetHuman5871036 started working on this issue
Mar 21st 5:38pm