I had to buy a different phone and it was not Verizon it was AT and T because Verizon d...

GetHuman5870259's Lost or Broken Phone issue with Verizon Wireless from March 2021

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The issue in GetHuman5870259's own words
I had to buy a different phone and it was not Verizon it was AT and T because Verizon did not have the phone I wanted that day, I need a phone as I am an on call nurse. I looked in several stores and you advertised it in several stores but nowhere could I find that phone. So I went with AT and T. My Verizon phone will not let me on as it is completely fried. I have not used it since early last week. The sim card is locked and the screen is damaged making it impossible to put in my code. My number is *** *** **** I do not know what my account number is and I can not log on as it tries to send my phone a code.... well my phone is broken and I can not get to the code. I need my phone off so I do not get charge again by March **th. The email associated with my account is *****@***.com

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Verizon Wireless

Lost or Broken Phone issue
Reported by GetHuman5870259
Mar 21st, 2021 - a month ago
Not resolved
Seen by 11 customers so far
Similar issue to 7560 others
0 customers following this

Timeline

GetHuman5870259 started working on this issue
Mar 21st 10:21am