Corprrotoxracies ****

GetHuman5242452's Account Access issue with Verizon Wireless from September 2020

Help with my Verizon Wireless issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5242452's own words
get my phone to work ... I cannot pay by the phone computer *service because i no longer have a copy of the debit card number
that i was never informed of a change in the billing date, so several checks bounced at the bank, incurring $***
I want my phone to work , to have my wifi hotspot not have to check my subdscription EVERY time because you shoud know that I want the other *,*** * people who are inmy situation to be helped as well as th thousands to whom this will happen in the future as long a you r automated phone system is set up the way it is. The menus are incredibly confusinf leadinfg to hours on the phone entering information tiny keys with fat fingers, , the choices do not reflect reality, The people who designed this system obviously never had to use it
i hac ve always paid my bill and have had dozens of hours navigation youe multitude of menus to find a human
They ust hung up on me for the *th time,
How GetHuman5242452 fixed the problem

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Verizon Wireless

billing
Account Access issue
Reported by GetHuman5242452
Sep 8th, 2020 - 6 months ago
Fixed
Seen by 6 customers so far
Similar issue to 7627 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security

Timeline

GetHuman5242452 started working on this issue
Sep 8th, 2020 4:24pm
GetHuman5242452 confirmed the issue is fixed. Hooray!
Sep 25th, 2020 1:19pm
GetHuman5242452 confirmed the issue is fixed. Hooray!
Sep 25th, 2020 1:21pm
GetHuman5242452 confirmed the issue is fixed. Hooray!
Sep 25th, 2020 1:22pm

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