I spoke with one of your representatives about getting my account number which is A...

GetHuman5055811's Account Access issue with Verizon Wireless from July 2020

Help with my Verizon Wireless issue
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Before contacting them, items GetHuman5055811 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5055811's own words
I spoke with one of your representatives about getting my account number which is A***********. Because I wanted to check into possibly going with another company. But I didnt switch to another company. Now I've tried everyway possible to get my phone number to work and now it can't be found. I think your employee in haste deleted my information or something. I just paid for my phone to.e again about * weeks ago so I still have * weeks of service left. Please call me on my boyfriend's phone at ***-***-**** so that we can resolve this problem. Thank you very much. Dorothea Kelly. My Email is not working either. That's why I have given you my boyfriend's number.

GetHuman5055811 did not yet indicate what Verizon Wireless should do to make this right.

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Verizon Wireless

Account Access issue
Reported by GetHuman5055811
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 7470 others
0 customers following this

Timeline

GetHuman5055811 started working on this issue
Jul 11th 11:33pm
GetHuman5055811 indicated the issue is not fixed yet.
Jul 12th 4:43am
GetHuman5055811 indicated the issue is not fixed yet.
Jul 12th 4:45am
GetHuman5055811 indicated the issue is not fixed yet.
Jul 12th 4:48am
GetHuman5055811 indicated the issue is not fixed yet.
Jul 12th 4:50am

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