I have an issue with Verizon that stems from December. I got a Wi-Fi box that a manager...

GetHuman4874063's customer service issue with Verizon Wireless from May 2020

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The issue in GetHuman4874063's own words
I have an issue with Verizon that stems from December. I got a Wi-Fi box that a manager talked me into. He said because it was close to Christmas that I could keep the Wi-Fi box and try it out for ** days instead of two weeks because of this issue when I tried to return it they said that I couldn’t return it because of this they have closed my account and they have said my bill is $**** I’ve talk to somebody who got it down to $**** if I paid **** but when I called back to pay the thousand they said they didn’t have any record of it I’ve been in the loop with them for three months now and I keep getting hung up on or transfer to a different department I’m trying to get my phone to turn back on and resolve this issue because of the Pandemic this is Made it harder I’m trying to get in contact with somebody who can actually do something

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Verizon Wireless

Customer service issue
Reported by GetHuman4874063
May 27th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 8672 others
0 customers following this

Timeline

GetHuman4874063 started working on this issue
May 27th, 2020 12:23am