I been a customer for about * years and you disconnected my service because I choice th...

GetHuman-jmskeva's Dispute a Charge issue with Verizon Wireless from August 2019

Help with my Verizon Wireless issue
First: share to improve GetHuman-jmskeva's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jmskeva may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-jmskeva's own words
I been a customer for about * years and you disconnected my service because I choice the wrong payment and concealed it and arranged one payment instead of * months payment I called customer service and the lady I talked to said the would reinstall my service she sent me to some else and that women said I need to pay another payment which I couldn’t understand why when it was a human mistake it’s not very good customer service they way a long standing customer is treated I WILL NEVER recommend your company to anyone ever again because I was stupid and made a mistake I am paying the ultimate price missing a call from my doctor to tell me they had to reschedule my appointment because my injections were not in yet so I made a trip to the doctors for nothing I guess that’s how you treat clusters that been with you forever nice Verizon glad I never switch my cable to Fios like I was thinking about

GetHuman-jmskeva did not yet indicate what Verizon Wireless should do to make this right.

How GetHuman-jmskeva fixed the problem

We are waiting for GetHuman-jmskeva to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Verizon Wireless's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Verizon Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Verizon Wireless

Dispute a Charge issue
Reported by GetHuman-jmskeva
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 19374 others
0 customers following this

Timeline

GetHuman-jmskeva started working on this issue
Aug 3rd, 2019 12:09am
GetHuman-jmskeva indicated the issue is not fixed yet.
Aug 3rd, 2019 7:26pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers