I have received a notice from Verizon that my monthly charges were denied. My wallet wi...

GetHuman-jeffhowi's customer service issue with Verizon Wireless from June 2019

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The issue in GetHuman-jeffhowi's own words
I have received a notice from Verizon that my monthly charges were denied. My wallet with all my credit cards were stolen during my current vacation in Italy. I have canceled all my credit cards and ordered new ones. On June **, when I return to New York, I plan to activate my new cards and contact you to provide an active charge number. I apologize for causing inconvenience. Please feel free to text me if you have any questions. Given the circumstances, I would appreciate your not suspending services, which I am depending on in Italy.
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Verizon Wireless

Customer service issue
Reported by GetHuman-jeffhowi
Jun 12th, 2019 - 14d ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 12 customers so far
Similar issue to 16400 others
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GetHuman-jeffhowi started working on this issue
Jun 12th 11:47am
GetHuman-jeffhowi indicated the issue is not fixed yet.
Jun 13th 2:01pm