I have resided in Eunice NM for * years, about Nov. of **** my phone started (*) droppi...

GetHuman-antigogl's customer service issue with Verizon Wireless from May 2019

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The issue in GetHuman-antigogl's own words
I have resided in Eunice NM for * years, about Nov. of **** my phone started (*) dropping calls and*or would not connect due to "SEARCHING FOR SERVICE' and (*) needed charging on a daily basis again due to constantly 'SEARCHING FOR SERVICE' . The phone shows *-* bars of service until you (*) press send and then it just doesn't connect and all bars go away and it says 'SEARCHING FOR SERVICE' or (*) just watching the phone it 'SEARCHES FOR SERVICE' then has *-* bars and drop's out again. I thought that I needed a new phone, however, over the **** Holidays I traveled to Colorado for * weeks and the phone worked flawlessly.Upon returning to Eunice NM, the same issues persisted. I called your service and they did try to help, suggesting star***, which I tried. I can take my phone * or * miles out of town towards Andrews Tx. or to Hobbs NM and it works, flawlessly. There is no problem with my phone, and it worked, again, flawlessly, for years here in Eunice NM, but something changed, the service here does not work, I don't mean to be rude, but The SERVICE HERE DOES NOT WORK!! PLEASE FIX THIS.

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Verizon Wireless

Customer service issue
Reported by GetHuman-antigogl
May 28th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 15675 others
0 customers following this

Timeline

GetHuman-antigogl started working on this issue
May 28th, 2019 2:45am
GetHuman-antigogl indicated the issue is not fixed yet.
Jun 1st, 2019 12:07am