I have a Motorola Z*, the volume had decreased, despite having the settings at the max...

GetHuman-gutlight's Phone Problems issue with Verizon Wireless from March 2019

3 views
 | 
12773 similar
 | 
0 following
Help with my Verizon Wireless issue
Next: our robot will wait on hold for GetHuman-gutlight to get a Verizon Wireless rep on the line!
Always use the GetHuman Phone tocall Verizon Wireless. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-gutlight's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gutlight may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
Top Tip from another customer
If you are having device or service issues with your phone then you should bring the phone into the closest Verizon store. You can find the closest Verizon store by using this link here https://www.verizonwireless.com/stores/. Bring your phone and account information with you to the Verizon store and they should be able to help you.
The issue in GetHuman-gutlight's own words
I have a Motorola Z*, the volume had decreased, despite having the settings at the max. The tech coach suggested that I restart the phone. When I did that, the tech coach feature was erased. I tried to reinstall the apps I'd lost, but I am unable to open many of the features that allow it. I also am getting pop ups that interfere with normal usage. I no longer get my email on my phone. One of the techs at the Verizon store told me that the phone is still under warranty, and to get a new one, but Verizon doesn't have a customer support number to speak to a person
GetHuman-gutlight did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman-gutlight fixed the problem
We are waiting for GetHuman-gutlight to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon Wireless's attention and get better help faster. Tap below to get started.
Having Verizon Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gutlight fixes it.
This email address isn't valid

Verizon Wireless

Phone Problems issue
Reported by GetHuman-gutlight
Mar 26th, 2019 - 24d ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 12773 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gutlight started working on this issue
Mar 26th 2:27pm