My prepaid phone service was moved to a contract phone and it was not supposed to be I...

GetHuman2166398's customer service issue with Verizon Wireless from March 2019

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The issue in GetHuman2166398's own words
My prepaid phone service was moved to a contract phone and it was not supposed to be I need it moved back to the prepaid that was already paid for on the *nd of this month of $**.** phone number ***-***-**** now I expect for it to be moved back ASAP it was not supposed to be moved until I actually had the other phone in hand and it was moved this morning from the prepaid to the postpaid and it needs to be moved back ASAP that means now
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Verizon Wireless

Customer service issue
Reported by GetHuman2166398
Mar 13th, 2019 - 5 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 6 customers so far
Similar issue to 12243 others
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Timeline
GetHuman2166398 started working on this issue
Mar 13th 12:32pm