My Motorola droid - purchased from a verizon kiosk at BJs in Falls Church about * years...

GetHuman1886794's customer service issue with Verizon Wireless from January 2019

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To manage any of your Verizon services you should log into your “My Verizon” account by clicking here https://www.verizonwireless.com/my-verizon/ and using your phone number and password to log in. From there, you should see a list of your services and be able to change, inspect and update your account (or even contact Verizon).
The issue in GetHuman1886794's own words
My Motorola droid - purchased from a verizon kiosk at BJs in Falls Church about * years ago, is on its last legs. It's cracked and has started acting up. I just went to the verizon store in Wakefield, RI (I now live in RI) to look into getting my phone replaced and was completely blown away with how much they wanted for a replacement of similar specifications and make. A replacement is well more than double what I spent for my last phone. I'm considering just waiting until it's almost dead to replace it, but am wondering if I buy a phone online and bring it to a verizon store, will they do the set up and transfer for the $** fee they quoted me as a sub-item for the replacement purchased from them yesterday.
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Verizon Wireless

Customer service issue
Reported by GetHuman1886794
Jan 3rd, 2019 - 4 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1886794 started working on this issue
Jan 3rd 1:36pm