Account number **********-******phone number ***-***-******Account suspended for non pa...

GetHuman-denesemb's customer service issue with Verizon Wireless from December 2018

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The issue in GetHuman-denesemb's own words
Account number **********-******phone number ***-***-******Account suspended for non payment. I went to Walgreens and bought what I thought would be gift cards to pay the past due amount to get service restored. Only to find out the cards I bought are for prepaid services. I have made several calls even sent an email to Executive Leader Rima Qureshi asking for help. I cannot afford to lose ***.**. I have also googled this issue and another lady did the exact same thing for the exact amount in **** and her issue was resolved with a credit on her account. I have reached out to several news outlets as well. I can't continue to be told there is nothing Verizon can do to help me. **I'm asking the Verizon change the way they market your products.**I want the credit to my account.**I need my service for medical reason and for my job.

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Verizon Wireless

Customer service issue
Reported by GetHuman-denesemb
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 9270 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security


GetHuman-denesemb started working on this issue
Dec 26th, 2018 5:18pm

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