Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-timtoebb may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
Tip from another customer
If you are having device or service issues with your phone then you should bring the phone into the closest Verizon store. You can find the closest Verizon store by using this link here https://www.verizonwireless.com/stores/. Bring your phone and account information with you to the Verizon store and they should be able to help you.
The issue in GetHuman-timtoebb's own words
I got my camera replaced at a place called Cellphone Doctor and now I have terrible service. I can't keep a signal. It goes in and out everywhere I go. My phone goes offline in areas that it used to never go offline. I called Verizon Technical support and the man ran me through a bunch of different things to do and it did not work. I took it back to the Cellphone Doctor and they kept it all day and could not find any reason why its doing this. I don't know what to do. My phone is a Samsung S*. My name is Roy Toebbe. My defective cellphone number is ***-***-****.
GetHuman-timtoebb did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman-timtoebb fixed the problem
We are waiting for GetHuman-timtoebb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.