I live in Panama City FL and survived hurricane Michael. I bought this phone and servic...

GetHuman1683551's customer service issue with Verizon Wireless from December 2018

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The issue in GetHuman1683551's own words
I live in Panama City FL and survived hurricane Michael. I bought this phone and service when the stores reopened. Since I have had this service I have barely been able to use the internet because it is way too slow. I can't stream and it takes ** minutes to load each web page while browsing. I pay for * GB of data and can't get close to that. $** a month is too much for something I can't use. Everyone else is getting free service until January when the service is fixed and speeds are returned to normal. If something isn't done to compensate me for this , I will not be paying for another month and will be switching to T Mobile or a company that has high speed internet. Thank you .... Johnathon Williams
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Verizon Wireless

Customer service issue
Reported by GetHuman1683551
Dec 3rd, 2018 - 2 mons ago
I have an issue with Verizon Wireless too
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Seen by 9 customers so far
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman1683551 started working on this issue
Dec 3rd, 2018 10:44pm