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Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman1683551's own words
I live in Panama City FL and survived hurricane Michael. I bought this phone and service when the stores reopened. Since I have had this service I have barely been able to use the internet because it is way too slow. I can't stream and it takes ** minutes to load each web page while browsing. I pay for * GB of data and can't get close to that. $** a month is too much for something I can't use. Everyone else is getting free service until January when the service is fixed and speeds are returned to normal. If something isn't done to compensate me for this , I will not be paying for another month and will be switching to T Mobile or a company that has high speed internet. Thank you .... Johnathon Williams
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