I use prepaid. Sent $** to get my balance to $*** to start a fresh ** gig for * months...

GetHuman1675244's customer service issue with Verizon Wireless from December 2018

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Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1675244's own words
I use prepaid. Sent $** to get my balance to $*** to start a fresh ** gig for * months deal. I was able to determine that the new balance was ** gig BUT I never got email confirmation that my "plan was changed". Went to the Verizon Store on **** TX HWY *. He insists that the problem is with my computer. I am currently waiting for an opinion at the Apple store in Its Colony Mall in Sugar Land TX. The mere fact that my wireless IS WORKING HERE IN THE mall is sufficient evidence the problem lies with Verizon service or equipment. What now?
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Verizon Wireless

Customer service issue
Reported by GetHuman1675244
Dec 2nd, 2018 - 6 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 5 customers so far
Similar issue to 8156 others
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Timeline
GetHuman1675244 started working on this issue
Dec 2nd, 2018 9:13pm