This is my second contact with customer service about getting a price adjustment on my...

GetHuman1613753's customer service issue with Verizon Wireless from November 2018

Help with my Verizon Wireless issue
The issue in GetHuman1613753's own words
This is my second contact with customer service about getting a price adjustment on my device. First contact was in app chat ID *****************. I was told to go in store to exchange to get the current price on the phone. Then was told to call to make an appointment since the wait times are so long. When I called the store I was told under no circumstances do they do that outside of the ** day period and to contact customer care to get it sorted and if told to go to a store have customer care call to set up the transaction.
GetHuman1613753 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman1613753 fixed the problem
Be persistent, I got lucky since it's near the holidays and they let me make the exchange. Always be polite and present your case
Please help with my Verizon Wireless issue
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Verizon Wireless

Customer service issue
Reported by GetHuman1613753
Nov 23rd, 2018 - 3 mons ago
I have an issue with Verizon Wireless too
Fixed
GetHuman1613753 shared how to fix
Seen by 10 customers so far
Similar issue to 7563 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman1613753 started working on this issue
Nov 23rd, 2018 11:59pm
GetHuman1613753 confirmed the issue is fixed. Hooray!
Nov 24th, 2018 4:16am