I tried to purchase a phone online. I have a gift card. There was no place to enter g...

GetHuman1613311's customer service issue with Verizon Wireless from November 2018

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The issue in GetHuman1613311's own words
I tried to purchase a phone online. I have a gift card. There was no place to enter gift card number. I did "Chat". After a while, he had me continue with the order. It submitted the order, but I never applied the gift card. He told me to call Verizon. I keep getting transferred. I have spoken with * people and been disconnected twice. I just want to by a phone and apply a gift card. Also, the gift card should be for $***, but the person chatting said it was fro $**
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Verizon Wireless

Customer service issue
Reported by GetHuman1613311
Nov 23rd, 2018 - 10 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 7554 others
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Timeline
GetHuman1613311 started working on this issue
Nov 23rd, 2018 10:45pm